I've clocked it at 2 minutes before I did a manual power button restart on it. If I attempt a restart when this happens, the restart takes a very, very long time.
The BIOS has been updated, the driver has been updated, Windows 10 has been updated, the wireless driver has been uninstalled and reinstalled. I have contacted HP support twice about this now, and their solution has not resolved the issue. It still shows connected to the router, but can't reach the internet. I will be connected to my wifi network, and then suddenly the internet will stop working.
I haven't found a pattern to this either. But it has one major issue, that is unacceptable for a laptop computer.
Moving PC closer to router may help.I recently purchased a Pavilion 17t at Costco. Connecting a slow "g" or "n" WiFi card to a fast router won't increase the speed your PC sends/receives data (the WiFi "link"speed).Īlso keep in mind that while 5GHz WiFi may be faster than 2.4GHz, the range is lower so the signal strength can be weaker, and that can decrease the link speed. "g" cards are much slower than "n" cards which are slower than "ac". We also need to know if yours is a 2.4 GHz "g" or "n" WiFi card. Your system may only have an 2.4 GHz WiFi card that can't connect to the 5GHz "ac" channel on your router. (Do NOT post your Service Tag number here.) And also mention your version of Windows probably right. The Support page will give you the exact model number which you should post here. But the speedtests are completely different.ĭo you have the original Inspiron 3000 desktop from ~7-8 years ago or a model in the more recent Inspiron 3000 desktop series? If you don't know, go to Dell's Support page and insert your Service Tag number which should be on a sticker attached to the PC. The operation of the desktop seems to be similar if not identical. 5MB and would not go back to the previously seen 50MB/sec no matter what I tried. I then tried to reset the system and low and behold, the Oookla test remained the same, i.e. No matter what I did with I could not get the desktop to record anything better than 5MB. So I tried all the others items on my network, iphone, ipad, laptop and these are all fine, i.e.
After the installation, the upload speed is the same but the download speed is showing on Ookla as 5MB/sec. I had been getting ~50MB/sec download and ~20 MB/sec upload. I have connected the desktop to the 5G range on the router.Īfter I put this in I ran an Ookla speedtest.
This was primarily to increase the coverage for my Dell Inspiron 3000 desktop. Hope you get this figured Saturday I put in a TP-Link AC1750 Universal Dual Band Range Extender. And again that 30% off the outlet price, what more can I say. I'm not complaining because these speeds I get can handle most anything. I think Dell is putting 10/100 cards in these boxes, but I need to verify that. Anyhow my ACER is set to 5 Ghz and I usually get close to my 175 Mbps when I'm connected in my basement studio, 15 feet from the Xfinty modem.Īnother interesting note is when I connect to ethernet I can't get much more than Wifi. At first I was upset but then I remembered these are budget boxes and a dollar here and there will add up in high volumes. This is when I discovered Dell ships these with a 2.4 Ghz card. I got it in and noticed right away Wifi speed around 25Mbps, so I went through the settings following advice from this forum and got it up 60-70 Mbps, which still not up to my cheap ACER laptop or 10 yr old HP Pavillion. I know I was buying a budget PC and wasn't paying attention to all the details except the CPU, RAM and drives. I recently bought a 3670 and I got this at the outlet store for 30% off, couldn't pass up that deal. :Yes: I don't have a solution for you but I'm assuming you have the PC connected to 5Ghz? Is there anyway it could be defaulting or something back to 2.4 Ghz?